Frequently Asked Questions
Everything you need to know about your STL Authentics gear.
Are your sports jerseys and memorabilia officially licensed?
Yes, all products sold on STL Authentics are 100% officially licensed by their respective leagues and manufactured by authorized brands to ensure premium quality.
How long will it take for my order to ship?
Standard orders typically process within 1-2 business days. Shipping times vary by location, but most domestic customers receive their gear within 3-5 business days.
What is your return policy for fan gear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that custom-printed jerseys are final sale and cannot be returned.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support international fans in the near future.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.